Shipping

Delivery period

For in-stock parts, orders are estimated to ship out in 3 days.
ECsimple orders once a day at about 5pm except Sunday.
Once shipped, estimated delivery time depends on the below carriers you chose.
DHL Express, 3-7 business days
DHL eCommerce，12-22 business days
FedEx International Priority, 3-7 business days
EMS, 10-15 business days
Registered Air Mail, 15-30 business days

Shipping rates

Shipping starts at $40, but some countries will exceed $40. For example (South Africa, Brazil, India, Pakistan, Israel, etc.) The basic freight (for package ≤0.5kg or corresponding volume) depends on the time zone and country.

It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.

Shipping option

We provide DHL, FedEx, EMS, SF Express, and Registered Air Mail international shipping.

Shipping tracking

We will notify you by email with tracking number once order is shipped.
You can also find the tracking number in order history.

Returning/warranty

Returning

Returns are normally accepted when completed within 30 days from date of shipment，please contact customer service for a return authorization.
Parts should be unused and in original packaging.
Customer has to take charge for the shipping.

Warranty

All ECsimples come with a 30-day money-back return policy, plus a 30-day ECsimple warranty against any manufacturing defects.
This warranty shall not apply to any item where defects have been caused by improper customer assembly, failure by customer to follow instructions, product modification, negligent or improper operation

Ordering

How to Buy

Add to cart > Check out > Submit order > Complete payment >Delivery

Payment

PayPal, Credit Card includes Visa, Master, American Express.